IN999 is real-money play for adults. A round can take the stake. This page is how you cap that, and how you ask us to close the account if you cannot stop yourself.
Decide the amount in rupees before you open the wallet.
Stop when that amount is gone. The next round does not pay the last one back.
Do not play with rent, salary you already promised, or borrowed money.
If play is crowding out sleep or work, stop the session and write to support.
Who can play
Only people who are 18 or older may register or sign in.
If your state restricts this kind of play, do not open an account to get around that.
Do not hand a signed-in phone to anyone under 18.
If a minor used your number, email support and ask for the account to be closed.
Set the limit before you deposit
Name the amount first. Write down what you can lose this week. Do not raise it after a loss.
One session, then out. Leave when the amount is gone or when you are tired. Do not stay to “win it back”.
Skip the angry session. A loss, a fight, or a drink is a bad time to deposit.
Promotions are optional. A banner is not a reason to add money you had already ruled out.
When to stop
Treat these as a reason to close the wallet, not as a mood that will pass:
You hide losses, or you lie about how long you have been in the app.
You get angry when someone asks you to log out.
You use money that was meant for bills, family, or a loan repayment.
You keep depositing after you said the last one was the last one.
Work, sleep, or people you live with are losing out to the next round.
What support can do
Email the address below and say which of these you want. Do not send your password or a payment PIN.
A spend cap. Ask us to note a weekly or monthly limit on the account.
A cooling-off period. Ask us to block login for a stretch of days you name.
Closure. Ask us to close the account. A pending withdrawal check can delay the last payout.
A record of deposits. Ask for the amounts and dates we hold, so you can see the total.
Write to customer care
support@in999-official.com · 10:00–22:00 India time, seven days. You can also use the Contact form. Put “Responsible gaming” in the subject, and the mobile number or email on the account.
